Experienced, Value-Based IT Consulting

Helping your team drive value

ClearView works with ITSM offerings from BMC, ServiceNow, Cherwell, Jira and others delivering areas such as:

Discovery
Application / Service Modeling
Asset Management
CMDB Assistance / Maturity
Service Automation
Managed Services — ClearCare
ITSM Platform Migration Services
Blind Spot Detection
Cloud-based Discovery / Cost Control
Visibility

End-to-end integration
Automating the Application Portfolio Management System
Delivering Single Source of Truth — SSOT projects
AI Observability
AI Predictive Analysis
Analytics
DORA Compliance — European Union Compliance

ITSM Platform Migration

Experience a seamless transition

Organizations face significant risks during migration, such as operational disruptions, compromised data accuracy, and suboptimal platform performance.

As a leading technology solutions provider, we manage the entire process, from planning and integration to customization and compliance, minimizing disruption and fully leveraging the platform’s capabilities for a better ROI.

ClearView’s ITSM Platform Migration Practice
Choosing ClearView Technology Group Inc. for your IT Service Management (ITSM) platform migration ensures a seamless and hassle-free experience. Our experienced team manages the entire migration process efficiently, minimizing disruption to your operations and ensuring a smooth transition to the new platform.
Expertise and Best Practices: With ClearView’s extensive expertise in IT service management, your migration project is in capable hands. We leverage industry-leading tools and methodologies to execute the migration effectively, tailored to your specific requirements and business objectives.
Maximized ROI and Performance: ClearView Technology Group Inc. is committed to maximizing your return on investment in the new ITSM platform by ensuring optimal performance and functionality. Through thorough planning, testing, and customization, we align the platform with your unique needs, enabling you to leverage its full capabilities and drive operational efficiency.
Additional Value:
- Comprehensive Seamless Integration
- Enhanced Data Accuracy through our advanced data validation process
- Automated Processes to minimize manual efforts and reduces cost
- Compliance and Governance framework for operational efficiency
- Enhanced User Experience to insure smooth transition and utilization for the new ITSM platform
- Risk Assessment / Mitigation alignment process for safeguarding your migration project
ClearView has successfully assisted firms across various industries with their ITSM platform migration projects, consistently delivering within budget and timelines.
Reach out to discuss how ClearView can collaborate with your team to achieve your migration goals.

Asset & Configuration Management

Achieve your maturity goals

Without a well-maintained CMDB, organizations struggle with inefficiencies, prolonged troubleshooting, and poor decision-making, which can hinder overall operational success.

ClearView provides a roadmap to enhance your operational efficiency by improving asset and CMDB maturity. Through automation and expert guidance, we ensure accurate, up-to-date asset information that supports informed decisions, risk management, and resource optimization.

ClearView, through our Service Delivery Practice, collaborates with clients to enhance their overall operational efficiency by improving their asset and CMDB maturity. Additionally, during our engagements, we guide clients on streamlining processes and workflows, which boosts operational efficiency. We define and provide both automation and technical guidance to ensure a well-maintained CMDB that offers accurate and up-to-date information about assets, reducing the time and effort needed for troubleshooting, maintenance, and aiding in detailed focused decision-making.
Deliverables: ClearView's deliverables include a roadmap to improve asset and configuration management data. This improves our client’s risk management capabilities and involves:
- Risk identification
- Risk assessment
- Mitigation guidelines
- Interdependency analysis
- Proactive vulnerability guidance framework
- Planning/asset valuation roadmap
- Audit/compliance and regulation assistance
ClearView assists clients in defining a roadmap for optimized resource utilization. By focusing on enhancing their asset and CMDB maturity, clients can optimize resource allocation and utilization based on accurate data concerning asset usage, lifecycle status, and dependencies. This framework supports informed decisions regarding resource allocation, capacity planning, and investments, ultimately leading to cost savings and improved resource efficiency.
Additional Value:
- Integration with Other Systems
- Enhanced Data Accuracy
- Automated Discovery and Inventory
- Custom Reporting and Analytics
- Compliance and Governance
Reach out to discuss how ClearView can potentially assist your team to achieve your maturity goals.

Application Portfolio Management (APM)

Take control of your APM platform

Automate

Focus on innovation, not inventory

Repetitive inventory tasks are killing innovation. Too many IT teams waste countless hours on manual tracking, limiting their capacity for strategic projects.

Automate your APM with ClearView Technology Group.

Our intelligent automation maps all your applications and their connections, providing you with a dynamic view of your portfolio.

Give your IT team the freedom to innovate.

Manage

Struggling with managing your APM?

Portfolio management is time-consuming for many organizations. Inaccurate reporting and limited visibility are real risks that hinder strategic decision-making.

We offer an APM solution that streamlines the process for you.

On your dashboard, you’ll see a single source of truth and 360-degree visibility into your application portfolio, including comprehensive reports and workflows.

Take back your application landscape today!

Update

Reliable application data at your fingertips

Incomplete data doesn’t give you a clear picture of your organization and an outdated APM can’t be trusted to make critical decisions.

ClearView Technology Group’s automated discovery and dependency mapping tool effortlessly keeps your APM accurate and up-to-date. Now your team can focus on strategic initiatives with full visibility and reliable data. Our tools transform the way you manage IT services.

There’s a better way to manage IT services.

Automate Today

Application / Service Modeling Practice

Future-proof your IT environment

Without accurate and up-to-date modeling, businesses risk falling behind in an ever-changing market, wasting resources on redundant or underutilized assets,

Our service automated modeling services provide detailed insights into your IT environment so you can identify problem areas, optimize resource allocation, and align your IT services with business goals.

ClearView Technology Group Inc. team members have been involved in Application/ Service modeling since 2007 thus with this knowledge capitol along with the tools utilized continues to enhance the knowledge capitol and automation of Application and Service Modelling. As a leading provider of technology solutions, ClearView is dedicated to helping businesses unlock their full potential through innovative application / service modeling and analysis.
Informed Decision-Making: ClearView’s automated modeling process provides you with detailed information and insights into your current applications and services, enabling you to identify problem areas, prioritize improvements, and align with business goals.
Optimized Resource Allocation: ClearView's modeling expertise can help you optimize resource allocation and utilization, leading to cost savings and improved efficiency. By identifying redundant or underutilized resources, they can help you reallocate them to critical business areas, ensuring you get maximum value from your IT investments.
Future-Proofed / Trusted Application/ Service Model Environment: By identifying emerging trends or technologies and recommending enhancements, they can help you stay ahead of the curve and maintain a competitive edge in an ever-changing market. This process of automating the ‘Drift Management” of Application / Service Models provides the assurance that your firm is working with the True / Trusted Application/ Service Models in your environment today to make the critical decisions.
Contact our team here at ClearView to discuss how the ClearView's service and application modeling capabilities can align with your company’s goals and initiatives to empower businesses to streamline processes, optimize performance, and make data-driven decisions.

See more on Application/Service Modeling Services

DORA

Improve reporting with reliable CMDB data

Financial institutions have increasing regulatory requirements and complying with the EU’s Digital Operational Resilience Act (DORA) can be daunting.

Now you can leverage cutting-edge technology and industry best practices. With our application modeling service, you can identify potential compliance gaps and develop tailored solutions to ensure a smooth and efficient compliance process.

Blind Spot Detection

Uncover hidden security gaps

Discovery tools can show different sets of data, making it difficult to distinguish real issues from false leads.

ClearView’s knowledge capital and tools will help your team finally understand the reasons for failure so they can fix the problem. Your team can quickly access a dashboard that details gaps and pinpoints discovery attributes.

Case Study: Global Single Source of Truth (SSOT)

Best way to manage your global inventory

Large companies and global enterprises with extensive complex data environments need a unified view of their data. Without it, they risk data inconsistency, regulatory non-compliance and asset mismanagement.

Firms with a large global inventory, contract with us to build a Global Single Source of Truth (SSOT) by combining multiple systems of record into one manageable global inventory and reducing the number of unknown devices.

Find out how we identified just under 200,000 previously unknown devices for a client and delivered an SSOT to improve discovery and security.

Read the Case Study